Ordering Basics

Lillian Burkart Flute & Piccolo Headjoints
Please contact us at 978-425-4500 to discuss your order, including pricing and availability.

  • Burkart allows customers to try headjoints when considering an upgrade to their current flute or piccolo.
  • A flute or piccolo headjoints may be reserved with a 50% deposit, and the remainder must be paid within 60 days of the deposit. Reserved headjoints will be kept in our safe until payment is made in full.
  • We can accept Burkart financing, checks, wire transfer, Visa, Mastercard, American Express or Discover.
  • Instruments delivered in Massachusetts are subject to 6.25% sales tax.
  • Shipping and insurance charges are in addition to stated costs (including repairs and warranty work).

What you will receive

  • Your Lillian Burkart headjoint will be crafted under the watchful eyes of the company’s founders, Lillian Burkart and Jim Phelan.
  • The dynamic range and confidence which comes when playing on a Burkart headjoint.
  • Your headjoint purchase includes our 1 year cork warranty.
  • Piccolo headjoints include a 2 year warranty against cracking.

HEADJOINT EXCHANGES

  • Flute Headjoints
    • Burkart offers a 6 month flute headjoint exchange.
      • Due to limited production and extremely high cost, we cannot offer an exchange for 19.5K Gold and Platinum headjoints.
      • The customer is responsible for all trial fees.
      • The customer is responsible any additional cost for a more expensive headjoint.
      • Burkart will refund the difference for any less expensive headjoint.
    • If purchasing a headjoint with your flute, your 6 month flute headjoint exchange begins once your flute is shipped.
    • Once a headjoint has been fit to your flute or modified by engraving, the headjoint exchange period is concluded, and the headjoint exchange period is no longer applicable.
    • The headjoint exchange is only valid on flutes or flute headjoints sold directly by Burkart. Please contact your local dealer for their headjoint exchange policy.
    • This policy does not apply to custom order flute headjoints, which are considered final sales.
  • Piccolo Headjoints
    • Burkart offers a 2 month piccolo headjoint exchange.
      • Due to limited production, we cannot offer an exchange for XXV Silver or XXV Gold piccolo headjoints.
      • The customer is responsible for all trial fees.
      • The customer is responsible for any additional cost for a more expensive headjoint.
      • Burkart will refund the difference for any less expensive headjoint.
    • If purchasing a headjoint with your piccolo, your 2 month piccolo headjoint exchange begins once your piccolo is shipped.
    • This headjoint exchange is only valid on piccolos or piccolo headjoints sold directly by Burkart. Please contact your local dealer for their headjoint exchange policy.

Custom Order Flute Headjoints:

  • If you have a special request for a flute headjoint, please contact us to discuss.
  • Custom headjoint orders must be prepaid in full. No refunds will be given.
  • Custom headjoint orders may take anywhere from 60 to 120 days.
  • Burkart will make two headjoints for selection. Once the player has selected the preferred headjoint, the headjoint may be fit and/or engraved.
  • There are no exchanges for custom order flute headjoints.